E0209 Sentinel Key Not Found Autodata 3.45 Windows 10

  • Press your windows key, type in services, and hit enter. Scroll down until you see any services beginning with the word Sentinel. Right-click and restart these services. Ensure you have the correct EdgeWise package installed ( standalone vs. Network EdgeWise) To confirm what package you need, unplug the EdgeWise Sentinel key.
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E0209 Sentinel Key Not Found Autodata 3.45 Windows 10 Edition

Errors related to sentinelkeyw.dll can arise for a few different different reasons. For instance, a faulty application, sentinelkeyw.dll has been deleted or misplaced, corrupted by malicious software present on your PC or a damaged Windows registry.

The most commonly occurring error messages are:

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  • The program can't start because sentinelkeyw.dll is missing from your computer. Try reinstalling the program to fix this problem.
  • There was a problem starting sentinelkeyw.dll. The specified module could not be found.
  • Error loading sentinelkeyw.dll. The specified module could not be found.
  • The code execution cannot proceed because sentinelkeyw.dll was not found. Reinstalling the program may fix this problem.
  • sentinelkeyw.dll is either not designed to run on Windows or it contains an error. Try installing the program again using the original installation media or contact your system administrator or the software vender for support.

In the vast majority of cases, the solution is to properly reinstall sentinelkeyw.dll on your PC, to the Windows system folder. Alternatively, some programs, notably PC games, require that the DLL file is placed in the game/application installation folder.

For detailed installation instructions, see our FAQ.


Additional details about sentinelkeyw.dll

SentinelKeyW.dll is used by, for example:

Medi.com IRIS

This document contains instructions for installing your Gemalto Sentinel SuperPro key so that you can use hardware-locked CrossWorks licenses. You only need to install the Sentinel drivers if you have purchased a 'Shared' developer license with a Sentinel SuperPro key.

In order to use your SuperPro key will need to install the Sentinel Driver, which is covered here, and the CrossWorks IDE which is covered separately.

System Requirements

Support for Sentinel drivers is provided for the following operating systems:

  • Windows (XP,Vista,7,8) Windows 10 is not officially supported by Gemalto as yet but appears to run without problems.)
  • Ubuntu (14.04 LTS and 16.04 LTS (32-bit and x64))
  • macOS (Mac 10.7.5 Lion to Mac 10.15 Catalina).

Installing the USB Drivers


Installing the USB Drivers - Windows

Download the 'Sentinel Driver' from here. At the time of writing, the Sentinel driver for Windows is at version 7.6.0 described as 'Sentinel System Driver Installer for Sentinel SuperPro, UltraPro and SHK'

  1. Before starting, ensure that your USB Sentinel is unplugged.
  2. Unzip the archive and run the Sentinel System Driver Installer.
  3. Click Next to move to the licensing screen.
  4. Read and accept the License Grant/Warranty statement.
  5. Click I accept the terms in the license agreement.
  6. Click Next to move to the Setup Type screen.
  7. Select the Complete installation option.
  8. Click Next to start the installation. Once installed, the InstallShield Wizard completes.
  9. Click Finish to close the Sentinel driver Installer.
  10. Once completed reboot your machine and insert the USB dongle.
  11. To check that the Sentinel driver has installed correctly, go to the Windows device manager >Universal Serial Bus controllers you should seen an entry for 'SafeNet USB SuperPro/UltraPro'.

Once complete, your key is ready for use:

Installing the USB Drivers - Ubuntu

  1. Before starting, ensure that your USB Sentinel is unplugged.
  2. Download Sentinel Protection Server from here
  3. Open a terminal window 'Ctrl + T' and change directory to the downloaded folder by default this is 'Downloads' in the home folder.
  4. cd to Debian_support/driver
  5. Ensure that 'execute' permissions are added to the shell script sud_install.sh
  6. Run
  7. To check the correct installation of the Sentinel USB dongle. Using a terminal type lsusb You should see a list of USB devices connected to your Ubuntu machine. One should read something like
    Bus 001 Device 004: ID 04b9:0300 Rainbow Technologies, Inc. SafeNet USB SuperPro
NOTE: Don't be put off by the references to i386 when installing on a 64-bit version of Linux, it still seems to work

Sentinel Key Not Found (h0007)

Installing the USB Drivers - macOS

E0209 Sentinel Key Not Found Autodata 3.45 Windows 10 Download

  1. Before starting, ensure that your USB Sentinel is unplugged.
  2. Download the 'Sentinel System Driver' from here.
  3. Run the installer and follow the installer instructions. When prompted by the installer, make sure you allow the system extension signed by “SFNT Germany GmbH” to load.
  4. Once the installer has completed, insert the USB Sentinel into your Mac and start CrossWorks.
  5. Check the hardware locked license is detected by CrossStudio by clicking Tools > License Manager > Manage Activations. You should see a product activation listed as 'Sentinel License'.
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